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iOS审核问题及回复

App审核问题描述:
下面是对一些问题的描述,希望可以有助于审核:
1.你的应用程序是否仅限于属于同一家公司的用户?这可能包括公司合作伙伴、员工和承包商的用户。
不是,所有人都可以下载并自行注册使用,包括公司合作伙伴、员工和承包商的用户。由于公司员工或者合作伙伴分遍布全球,所以计划分发应用程序是全球。
2.你的应用程序是为有限或特定的公司群体设计的吗?
不是,面向所有人。
3.应用程序中的哪些功能(如果有的话)是供公众使用的?
全部。
4.用户如何获得帐户?
自行注册、公司直接分配、管理员创建。
5.应用中是否有付费内容?例如,用户是否为开户或使用应用程序中的某些功能付费?

Below are descriptions of some issues, hoping it can be helpful for the review:

  1. Is your app restricted to users who are part of a single company? This may include users of the company’s partners, employees, and contractors.
    No, everyone can download and register to use it themselves, including company partners, employees, and contractors. Due to the global distribution of company employees or partners, the planned distribution of applications is global.
  2. Is your app designed for use by a limited or specific group of companies?
    -If so, which companies use this application?
    -If not, can any company become a customer and use this application?
    No, for everyone.
  3. What features in the app, if any, are intended for use by the general public?
    All.
    4.How do users obtain an account?
    Directly assigned by the company, created by the administrator, and self registered.
  4. Is there any paid content in the app and if so who pays for it? For example, do users pay for opening an account or using certain features in the app?
    nothing

Guideline 1.3 - Safety - Kids Category

Your app was previously approved for the Kids category, but we noticed that this version of your app is no longer designed for kids aged 11 and under.

Specifically, we noticed that your app is a business development app.

While you have removed the Kids category selection from this version of your app, updates to your app will still be available to all previous users, some of whom may be under the age of 13. Therefore, your app must still comply with the App Store Review Guidelines relevant to users under the age of 13.

Next Steps

To resolve this issue, please resubmit your app without the Kids category designation under a new app ID.

准则1.3-安全-儿童类别
您的应用程序以前已被批准用于“儿童”类别,但我们注意到,此版本的应用程序不再为11岁及以下的儿童设计。
特别是,我们注意到您的应用程序是一个业务开发应用程序。
虽然您已从此版本的应用程序中删除了“儿童”类别选择,但您的应用程序的更新仍将对所有以前的用户可用,其中一些用户可能未满13岁。因此,您的应用程序仍必须符合与13岁以下用户相关的应用程序商店审查准则。
下一步
若要解决此问题,请在新的应用程序ID下重新提交不带儿童类别名称的应用程序。
准则2.1-所需信息
我们期待着继续我们的审查,但我们需要有关您的商业模式和用户的更多信息,以帮助您找到应用程序的最佳分发选项。我们对您的应用程序的初步审查表明,您的应用程序可能非常适合我们专门为商业应用程序设计的Apple Business Manager程序。

一、Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
5.1.1(ii) Permission Apps that collect user or usage data must secure user consent for the collection, even if such data is considered to be anonymous at the time of or immediately following collection. Paid functionality must not be dependent on or require a user to grant access to this data. Apps must also provide the customer with an easily accessible and understandable way to withdraw consent. Ensure your purpose strings clearly and completely describe your use of the data. Apps that collect data for a legitimate interest without consent by relying on the terms of the European Union’s GeneralData Protection Regulation (“GDPR”) or similar statute must comply with all terms of that law.
Issue Description
One or more purpose strings in the app do not sufficiently explain the use of protected resources. Purpose strings must clearly and completely describe the app’s use of data and, in most cases, provide an example of how the data will be used.
Next Steps
Update the location purpose string to explain how the app will use the requested information and provide an example of how the data will be used. See the attached screenshot.
Resources
Purpose strings must clearly describe how an app uses the ability, data, or resource. The following are hypothetical examples of unclear purpose strings that would not pass review:

  • “App would like to access your Contacts”
  • “App needs microphone access”
     
    隐私政策、权限描述问题:
    申请权限时出现的描述不够清楚准确,无法让用户明确的了解需要的原因,需要按照具体、实际的需求完善描述,以避免这个问题。同时在使用Hbuilder X打包时,必须全局搜索查看相应的权限,将描述统一,否则其它插件的配置可能会覆盖自己的设置,导致配置失效从而审核被拒。
    比如:申请使用位置,写成“我们需要使用你的位置”就不行,需修改为“我们需要您的同意才能使用定位权限,以便提供位置选择服务”,说明具体使用场景“位置选择服务”才可以。
     
    二、Guideline 2.1 - Information Needed
  1. Is your app restricted to users who are part of a single company? This may include users of the company’s partners, employees, and contractors.
  2. Is your app designed for use by a limited or specific group of companies?
  • If yes, which companies use this app?
  • If not, can any company become a client and utilize this app?
  1. What features in the app, if any, are intended for use by the general public?
  2. How do users obtain an account?
  3. Is there any paid content in the app and if so who pays for it? For example, do users pay for opening an account or using certain features in the app?
    需要详细描述应用的一些使用情况,可以按照实际内容参考下面方式回复:
    1.你的应用程序是否仅限于属于同一家公司的用户?这可能包括公司合作伙伴、员工和承包商的用户。
    不是,所有人都可以下载并自行注册使用,包括公司合作伙伴、员工和承包商的用户。由于公司员工或者合作伙伴分遍布全球,所以计划分发应用程序是全球。
    2.你的应用程序是为有限或特定的公司群体设计的吗?
    不是,面向所有人。
    3.应用程序中的哪些功能(如果有的话)是供公众使用的?
    全部。
    4.用户如何获得帐户?
    自行注册、公司直接分配、管理员创建。
    5.应用中是否有付费内容?例如,用户是否为开户或使用应用程序中的某些功能付费?

     
    其它类似的Guideline 2.1问题及回复:

1、What is the situation that required contractors to use your app?
2、Can any company become a users of your app?
 
1、是什么情况要求承包商使用你的应用程序?
没有强制要求承包商使用我们的应用程序,它可以自由选择是否使用。
2、任何公司都可以成为你的应用程序的用户吗?
是的,任何公司都可以成为我们应用程序的用户,他可以自行注册使用。
 
三、Guideline 2.5.4 - Performance - Software Requirements
The app declares support for audio in the UIBackgroundModes key in your Info.plist but we are unable to locate any features that require persistent audio.
Background audio is intended for use by apps that provide audible content to the user while in the background, such as music player, music creation, or streaming audio apps.
Next Steps
If the app has a feature that requires persistent audio, reply to this message and let us know how to locate this feature. If the app does not have a feature that requires persistent audio, it would be appropriate to remove the “audio” setting from the UIBackgroundModes key.
 
设置了多余配置,只需要将无用的配置全局搜索删除即可。
 
四、Guideline 3.2 - Business
We found in our review that your app is intended to be used by a specific business or organization, including partners, clients, or employees, but you’ve selected public distribution on the App Store in App Store Connect. Since the App Store is intended for apps with a public audience, we recommend reviewing the other distribution options available to you through your Apple Developer Program Account.
Next Steps
To resolve this issue, review the other distribution options available for apps designed for specific businesses or organizations and choose a distribution option that works for your app and users. You can review these app distribution options on Apple Developer.
We understand you may already have submitted a request for unlisted app distribution. If that is the case and your request is approved, you should resubmit your app for review in App Store Connect. If you are not approved for unlisted app distribution, it would be appropriate to consider the other app distribution options.
Resources

  • Learn more about custom app distribution using Apple Business Manager or Apple School Manager.
  • Learn more about unlisted app distribution.
    出现这个的原因是因为Appstore审核认为你的应用可能只是提供给内部人员使用,包括公司合作伙伴、员工和承包商的用户。针对这个问题,我们只需要回复说明所有人都可以自行下载注册使用应用,包括但不限于公司合作伙伴、员工和承包商的用户即可。
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